Introduction To KnowBe4's Services

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KnowBe4 helps organizations to educate and train their employees against social engineering attacks, and carry out other required compliance training. KnowBe4 offers over 1,000 different training content modules (e.g. videos, quizzes, documents, graphics, etc.) through an easy-to-use management portal. Customers following KnowBe4’s best practice recommendations uniformly reduce their phish-prone percentage from over 30% to less than 5% in one year or less.

Note: The phish-prone percentage is the percent of your organization’s employees who will click on a URL link or file attachment in a simulated phishing email, i.e. the percentage of employees in your organization who are prone to real phishing attacks.

The KnowBe4 security awareness training method quickly works to significantly reduce cybersecurity risk in every organization. You don’t have to trust our word alone. The reduction in risk is shown in easy-to-understand reports showing your organization’s progress using its own data.

KnowBe4 also offers PhishER

( to help organizations identify and respond to email threats faster and KnowBe4 Compliance Manager GRC ( to help organizations perform compliance audits and vendor risk management assessments.

Goal of Security Awareness Training

The main objective of security awareness training is to make your employees have more default skepticism toward digital (and audio) content that has the potential to negatively impact them or the organization. We want to educate users to stop and think before clicking or performing actions that can hurt themselves or the organization.

It’s like teaching a young child to look both ways before crossing a street. Early on, the parent may hold the child’s hand to prevent them from stepping out into ongoing traffic. But, with enough training, that child will automatically, and hopefully for the rest of their lives, look both ways before crossing a street as part of their instincts.

Security awareness training helps everyone in your staff develop a healthy level of skepticism and become very accurate at identifying things that could hurt them or the organization. The main goal of security awareness training is to significantly reduce risk by changing the organization’s security culture.

KnowBe4 Managed Services

KnowBe4 Managed Services team of professionals offers programs proven to enhance your security awareness program. This team is composed of experienced KnowBe4 cybersecurity professionals who focus intensely on anti-phishing security awareness training. They know what does and doesn’t work, and how to create the most successful program for your organization. KnowBe4 Managed Services can completely run your security awareness training program based on your needs and directions, or work hand-in-hand with your staff offering proven best-practice advice and methods during all stages of your program.

Note: KnowBe4 uses best-in-class education methods to teach security awareness training. Our content development staff is full of professional educators, digital education Ph.Ds, and students of some of the most impressive education teachers in the world.

You can read about some of those lessons learned and how they apply to security awareness training by reading Transformational Security Awareness: What Neuroscientists, Story Tellers, and Marketers Can Teach Us About Driving Security Behaviors ( written by KnowBe4 Chief Evangelist & Strategy Officer, Perry Carpenter.

Data-Driven Defense

KnowBe4 Managed Services uses an overarching concept known as a Data-Driven Computer Defense, where your organization’s own experiences and data are used to drive and customize your program and pathway.

KnowBe4 Managed Services starts by using a baseline simulated phishing campaign to gauge your organization’s current phish-prone percentage. Then, and thereafter, your organization’s data (based on who responds to simulated phishing tests and who takes what educational experience) drives future education and testing.

Note: Social engineering is responsible for 70%-90% of all malicious digital breaches in

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